Account

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To create your new account on ecokey.shop, simply navigate to the homepage and click on the "Register" button located within the main menu. Additionally, for your convenience, ecokey.shop supports one-click registrations using your existing Facebook or Google accounts.

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If you've forgotten your password or need to reset it, follow these steps for a smooth recovery process: 1.Go to the login page and click the "Forgot Password" link. 2.Enter your registered email or WhatsApp phone number and click "Send Verification Code." 3.Get the verification code from your email or WhatsApp messages. Enter it in the provided field and click "Reset Password." 4.You'll be directed to a page where you can set a new password. 5.Enter your new password, submit it, and the system will update your password.

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Yes, you can! ecokey.shop offers the convenience of purchasing products directly without the need to log in to an account. This feature is designed for a quick and hassle-free shopping experience, allowing you to check out as a guest. Creating an account helps you track orders, get updates, and make future purchases easily.

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At ecokey.shop, we value your participation in our community and would be sad to see you go.However, we respect your decision and understand that there may be various reasons for wanting to leave. To disable or delete your account, please contact our online customer service team for assistance. Our support staff will guide you through the process and will ensure that they handle your account according to your wishes.

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To purchase cases and keys, you need to have a STEAM account. Once you have a STEAM account, open the case and link your Steam Trade URL . This will allow you to receive the items from the case opening. Direct item purchases only require you to bind your Steam Trade URL  to receive the product you bought.